They sent my flawed product back.

Avaldati 4 mai 2021
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My RMA return from Intel finally arrived so I'm going to find out if they solved the problem I was having with these storage drives -and if so- what they changed.

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Linus Tech Tips
Kommentaarid  
  • Arcade Alchemist

    Arcade Alchemist

    7 päeva tagasi

    it's called a P45 hundred
    sounds like a waste of SPace then :3

  • Arcade Alchemist

    Arcade Alchemist

    7 päeva tagasi

    10k of SSDs intel don't get their PRODUCT doesnt' work in the machien you want maybe it works on their specil intel potatos

  • psycl0ptic

    psycl0ptic

    8 päeva tagasi

    firmware? bad batch?

  • NinjaCraft

    NinjaCraft

    8 päeva tagasi

    Linus shouldve marked every drive with a tiny mark like on the sticker with a marker to know if theyre the same drives

  • Michael Durkin

    Michael Durkin

    10 päeva tagasi

    Am I imagining this, I swear I watched a video where you realized there was a bad raid card in the server

  • Michael Durkin

    Michael Durkin

    10 päeva tagasi

    Am I imagining this, I swear I watched a video where you realized there was a bad raid card in the server

  • Kernelpickle

    Kernelpickle

    13 päeva tagasi

    Now you need to find something useful to do with that unused Epyc Rome server. You could also use that old server with sketchy Intel drives to farm for Chia until it pays itself off! lol

  • BionicMerlin

    BionicMerlin

    14 päeva tagasi

    FedEx? You're lucky if it's delivered to the right country. Strange routing over there.

  • Sean Toh

    Sean Toh

    14 päeva tagasi

    Thank you so much Dr okouromi the herbal medicine you sent me worked perfectly well now I'm free from Cancer....

  • Satsuma AMP

    Satsuma AMP

    16 päeva tagasi

    The intro is Pog I love it

  • James

    James

    16 päeva tagasi

    Can I have one of those drives : ) pls

  • QuantumOverider

    QuantumOverider

    17 päeva tagasi

    You cannot expect Intel to make a product they dont make years down the road work 100% in a new platform.

  • Kir Kanos

    Kir Kanos

    18 päeva tagasi

    Thumb down. The products were fine.

  • TrevDog 513

    TrevDog 513

    18 päeva tagasi

    Welcome to the life of Enterprise IT....if not anti-virus its always compatibility/driver issues! I have spent a ton of time looking at compatibility matrixes, driver release notes, and current issues. Sometimes the issue can be bugs in the newer drivers so I wonder if they tried older bios, OS, and firmware combinations for all components. It can be so aggravating and time consuming.

  • phillip miller

    phillip miller

    18 päeva tagasi

    Should have returned them to ebay seller. Now you couldn't. You could have been suck with $10K of bricks

  • Arunabh Nath

    Arunabh Nath

    18 päeva tagasi

    U screw linus after being a tech company...like seriously ?😂😂

  • Kevin Morris

    Kevin Morris

    19 päeva tagasi

    Perhaps, next time, invest some more into your server instead of trying to save a few on eBay, with something you are unsure about.
    You have enough funds to do so.
    You can't expect everything to work flawlessly when it's coming second hand, and you can't expect support as if you're a paying customer, you didn't pay the retail price.

  • Skilliard

    Skilliard

    20 päeva tagasi

    I can't believe they sponsored linus after this vid

  • JW Smythe

    JW Smythe

    21 päev tagasi

    Sell them on eBay, and get drives that work. ... just like the guy you bought them from.

  • DarthSquid2

    DarthSquid2

    22 päeva tagasi

    Maybe you need a separate CPU dedicated to the server. 😆

  • Radius Nightly

    Radius Nightly

    22 päeva tagasi

    Its possible you have problem with Intel driver. You see, the legacy Intel driver for PCI and Bridge are from around 1986, and Microsoft took Intel driver legacy variant from 1992. It is possible that your machine runs on this. Both drivers provide up to 15 or 16 lanes that was the top possibility of the technology back then, and since today CPU and Bridge tries to handle all this data all together, rather then E3, Bridge, Driver, Xeon, RAID or whatever, problem occur after 15th drive has been added. Same thing are happening to miners who have MBOs with 19x GPU slots, even if using x1 speeds, they cannot get working more then 8-12 PCI lanes, just because of a legacy Intel driver thats installed everywhere and thats like legacy recommended one by Intel and Microsoft. Whatever you do, its possible that you are still running on ancient driver technology.
    IDK If Level 2 RAM Cache can help, or some CPU tweaks, including OS CPU and memory tweaks for responding, caching or something similar.

  • Tihomir Rasperic

    Tihomir Rasperic

    23 päeva tagasi

    hehehe
    now it goes ....
    "Linus, when you buy hardware, hire an expert, you see you have no idea about computers" 😁🤪😂🤣

  • Manuel

    Manuel

    23 päeva tagasi

    What an idiot. In the very last Minute he finally reveals that the server is an engineering sample 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️ so yeah, this is entirely your fault for expecting everything to work with an engineering sample.

  • Dennis Whitman

    Dennis Whitman

    23 päeva tagasi

    I’m thinking with the drives having such higher speeds on EPYC is causing the issue , I wonder if it’s possible to limit the speeds in the drive test on the EPYC platform to be numbers “between the two” and see what happens then!

  • Christophe Rousseau

    Christophe Rousseau

    25 päeva tagasi

    That remind me of the 220 ish Intel 535 SSD that I have at work, all dead. what hot garbage.

  • Poison Rationality

    Poison Rationality

    26 päeva tagasi

    Perhaps they flashed the i/o prom with the fix and sent them back.

  • Julian H -

    Julian H -

    27 päeva tagasi

    he is definetly going to mine chia

  • Francois Moolman

    Francois Moolman

    27 päeva tagasi

    Why did you purchased in the first place a second ssd's ?

  • Jane Doe

    Jane Doe

    27 päeva tagasi

    Uuuu is teh p45

  • Kaneo911

    Kaneo911

    28 päeva tagasi

    Linus so mad he spitting haha

  • False Catalyst

    False Catalyst

    28 päeva tagasi

    Why not just buy qvo drives?

  • Michael Zietlow

    Michael Zietlow

    29 päeva tagasi

    @12:49, No Linus, we do need 100/Gbs. Have you seen what those drives are worth now?! It's not about RAID, its about single i/o performance per drive.
    You need to catch up, revisit file coin mining, and see what just happened to the entire nvme market...

  • JoeVSvolcano

    JoeVSvolcano

    29 päeva tagasi

    Put them up on eBay. I'll buy a few for my CHIA filecoin miner!

  • Bradley McKinney

    Bradley McKinney

    29 päeva tagasi

    Here's a free tech tip. Intel sucks.

  • Steve Cornelius

    Steve Cornelius

    29 päeva tagasi

    Make it a chia miner

  • NtGism

    NtGism

    29 päeva tagasi

    5:02 Wendell is indeed some kind of genius. Brilliant guy

  • Andrew Ekstrom

    Andrew Ekstrom

    29 päeva tagasi

    I sent in a motherboard to ASUS for an issue where C1 and C2 ram chips are not recognized by the mobo. The Mobo cost about $800 when it was new. They "fixed" the problem and sent me back my motherboard, which STILL doesn't recognize ram in the C1 and C2 slots! When I tried to send it back, they let me know, it was already fixed and sent back. My 2 work arounds are to never use ASUS again or buy larger ram to compensate for the lack of use of some chips.... BY ASUCKS!

  • Rayn Scarlett

    Rayn Scarlett

    Місяць tagasi

    My man's was so upset he was about to cry

  • Thomas Schmutz

    Thomas Schmutz

    Місяць tagasi

    They had us in the first half no gonna lie

  • lautaro

    lautaro

    Місяць tagasi

    2:56
    that just means they are broken

  • Jacques B

    Jacques B

    Місяць tagasi

    Well if it works with 8 why not just make two sets of 8? Workaround

  • blackmancer

    blackmancer

    Місяць tagasi

    i gotta say i'm kinda with intel on this one, although i agree their implementation is undesirable for your use, however your problem is a controller issue, not a drive issue

  • Dole Dippers

    Dole Dippers

    Місяць tagasi

    burh why you why you make so good vids

  • Psychol

    Psychol

    Місяць tagasi

    AMD having problems as always.

  • smug frog man

    smug frog man

    Місяць tagasi

    This is what every tech support guy deals with every day. A customer who thinks they know more than they actually do who makes demands that don't make sense. The Intel drives were fine, but LTT screamed at Intel to replace them and so they did. And then after Intel replaced perfectly good drives Linus spends 3/4 of the video talking about how "stupid" Intel is for sending them back the same model drive (which works perfectly fine). Weird to post a video like this, unless the goal was to make themselves look bad?

  • laalaalaaa

    laalaalaaa

    Місяць tagasi

    11:37 Unless they DO work... ? *V-sauce theme plays*

  • KingEhrys98

    KingEhrys98

    Місяць tagasi

    me, looking through ltt store's underwear photos: *married man married man married man*

  • Ask to seduce Miss

    Ask to seduce Miss

    Місяць tagasi

    I don’t know what it was about the format of this video but I absolutely love this one in Particular. Love how he’s exposing stuff

  • Nathan Flannery

    Nathan Flannery

    Місяць tagasi

    @10:30 "Big Pink Bottle" *shows white bottle*

  • Joel Crocker

    Joel Crocker

    Місяць tagasi

    Hey Linus I have 2 500 ssds new from intel they showed up in the bio, but they would not format on any of my 5 Xeons servers, and all places that I buy the 1 or 2 year warranty do not answer the 800 number any more, so it is A waste of money to buy the warranty from ebay

  • Spencer Iezzi

    Spencer Iezzi

    Місяць tagasi

    This video strikes me as super whiney and first world problems. Intel sent you working drives that your engineering sample motherboard doesn't support. Its always been the consumers responsibility to make sure you're buying compatible hardware. Since other motherboards support these drives, you should retitle this video to something like Gigabyte cost me $10,000 in unusable hardware.

    • Spencer Iezzi

      Spencer Iezzi

      Місяць tagasi

      @Ask to seduce Miss Too vague, guessing what you mean... Intel sent working drives back to Linus that his engineering sample gigabyte motherboard doesn't support, so yes the current title is literally a lie. agreed.

    • Ask to seduce Miss

      Ask to seduce Miss

      Місяць tagasi

      so the title is literally a lie

  • Ingram Fry

    Ingram Fry

    Місяць tagasi

    Bit rough on Intel, revealing after 15 minutes that it wasn't really their fault. How many impressions, how many people didn't watch till the end?

  • Nathaniel Clark

    Nathaniel Clark

    Місяць tagasi

    Different firmware, and Linux can tell alot about drives too.

  • Eric Moors

    Eric Moors

    Місяць tagasi

    That keyboard doesn't have a number pad?

  • Annulus HocTar

    Annulus HocTar

    Місяць tagasi

    No they actually didn't

  • William David Wallace

    William David Wallace

    Місяць tagasi

    Pls explain how Smart Deploy works with malware has made a PC none bootable. Basicially I ended up having to take my wife's machine off line and restore my more recent backup.

  • Jari

    Jari

    Місяць tagasi

    just why go for the old hardrives -even windows on m.2 is sucky - cant read files fast made on M.2 -this is bs microsoft but why should they care ,since its obvious they dont

    • soinu foig

      soinu foig

      Місяць tagasi

      4:53 closed captioning (pull the drives) I believe that was POLL the drives. Thats a computing function. Pulling drives is a human function, physically removing them.

  • Arigasendo

    Arigasendo

    Місяць tagasi

    If they're not working you could always just send them to me. I'll take them no questions asked ^^

  • Diego Gomez

    Diego Gomez

    Місяць tagasi

    you could always do a give away of old ssd's

  • Derp'e'ty'derp

    Derp'e'ty'derp

    Місяць tagasi

    Perhaps they changed the controller?

  • Larry Parry

    Larry Parry

    Місяць tagasi

    This comment section quality is 4k. Lol caz that the number of comments

  • Bill

    Bill

    Місяць tagasi

    Maybe the problem is the server.

  • Bill

    Bill

    Місяць tagasi

    If you're using the same version of Intel Toolbox, you don't know if the firmware was updated.

    • Ask to seduce Miss

      Ask to seduce Miss

      Місяць tagasi

      When I was about 16 I sent my ASUS laptop back because my keyboard was stuck (wouldn’t type). After 2 weeks they finally sent it back exactly how I sent it to them... after

  • Michael Sinclair

    Michael Sinclair

    Місяць tagasi

    so the title is literally a lie

  • Travis

    Travis

    Місяць tagasi

    I always get so jealous when I hear companies give u things but I also also remember I didn't buy 10 grand worth of drives from them.. n that's jus what was mentioned in this video

  • Travis

    Travis

    Місяць tagasi

    fuck Microsoft! I'm locked out of my fuckin computer because for some reason when I started up today it started thru the fuckin fresh install startup process where u have to enter ur info...???wtf.. so I went thru it till I had to enter my windows account password, which shocker.. didn't fn work.... I hate computers soo much sometimes

  • LE0NSKA

    LE0NSKA

    Місяць tagasi

    lol. you just shit on them for 13 minutes and then just went "lol nevermind"
    thats amazing

  • Plague Doc

    Plague Doc

    Місяць tagasi

    Happened to me with a pre built I bought. It was overheating BAD (case sucked ass too) hitting peaks of high 80s constantly during games. They decided to just replace the case and send the same CPU, sure enough it died within 6 months. Atleast I had warrenty so I got it replaced (the only reason I buy pre builts as the warrenty can be a life saver)

  • william householder

    william householder

    Місяць tagasi

    Shave and a haircut

  • Claude Hayden

    Claude Hayden

    Місяць tagasi

    Well if the serial numbers are different Intel met its obligation......

  • Duct Taped Goat

    Duct Taped Goat

    Місяць tagasi

    4:53 closed captioning (pull the drives)
    I believe that was POLL the drives. Thats a computing function.
    Pulling drives is a human function, physically removing them.

  • ronald woofer

    ronald woofer

    Місяць tagasi

    4tb p500 ssds.... hmmmm... chia ?

  • petrolhead1987

    petrolhead1987

    Місяць tagasi

    So.... erm..... hey Linus, I heard you have a shitty server that is no good to you. I can recycle it for free, if you want.

  • Fit Franco

    Fit Franco

    Місяць tagasi

    linus: buys something broken on ebay
    Intel: AHAHAAH SUCKER!

  • Keith Ferdinanduz

    Keith Ferdinanduz

    Місяць tagasi

    I bought a pen drive in 2018 (USB 3.0, 32GB with OTG) from Aliexpress. And the problem was, there was a one bad sector, and that bad sector could not omitted by any software that I tried. I contacted the seller and I provided all the video evidence that they need. And all that they said was, "just a one bad sector and everything else working fine", but my problem was, that I couldn't omitted the bad sector and every time stores my data, it ended up being corrupted.

  • Remmington Birman

    Remmington Birman

    Місяць tagasi

    i like how linus made a video about nothing. It was a story time.

  • AlmightyWillz

    AlmightyWillz

    Місяць tagasi

    When I was about 16 I sent my ASUS laptop back because my keyboard was stuck (wouldn’t type). After 2 weeks they finally sent it back exactly how I sent it to them... after watching a YouTube video within 10 mins, I learned all I accidentally did was hold shift for too long which locked the keyboard to long press. Just needed to go into settings and disable it.. simple

  • Vo Vu

    Vo Vu

    Місяць tagasi

    This guy mines Chiacoin

  • Ayaz Burki

    Ayaz Burki

    Місяць tagasi

    So for you that engineering sample unit was actually grown on tree.

  • Uthman Baksh

    Uthman Baksh

    Місяць tagasi

    Intel, u ok?

  • Gpcas9

    Gpcas9

    Місяць tagasi

    Chia mining Server in the making ;-) Paul was right ;-)

  • nervenjere

    nervenjere

    Місяць tagasi

    QPL

  • Prjndigo

    Prjndigo

    Місяць tagasi

    Holup, step back. Load the first and third 8 slot bays and leave the second middle one that spans the PCIe controllers empty and see what happens.

  • Rick Ramsowr

    Rick Ramsowr

    Місяць tagasi

    To solve the over all issue just buy Mac's now and into the future!

  • aserta

    aserta

    Місяць tagasi

    Don't touch new tech. Hasn't failed me in 20 years of personal purchases. It's always best to ride the coat tails of others, especially in Bernard London's world.

  • John King

    John King

    Місяць tagasi

    A bought a 'new' HDD on Amazon and it turned out to be 18 months old and refurbished.
    I sent it back for an exchange with the promise from Amazon customer services that it would be a fresh one. They send me another 18 month old refurbished one!!!
    So I purchased one direct from the manufacturer, it was very little more and was a proper new one.

  • kiam moss

    kiam moss

    Місяць tagasi

    use it to plot/mine chia coin

  • Geetarth Neo

    Geetarth Neo

    Місяць tagasi

    Intel is an insult these days.

  • Hamletor

    Hamletor

    Місяць tagasi

    After I have watched this video I am questioning the purpose of our existence - Linus has hardware incomplatibility issues, which occur in one instance, but not another and this is a .... world problem?

  • brakogar

    brakogar

    Місяць tagasi

    That's what happens when you rely on a rigid RMA process that demands 100% adherence to its narrow paths instead of reliable staff that can think for themselves.

  • kuchikirukia

    kuchikirukia

    Місяць tagasi

    AMD in charge of quality

  • LittleNasty

    LittleNasty

    Місяць tagasi

    Linus spits on his moustache at 5:20 - but you didn't hear that from me.

  • Paul Hopwood

    Paul Hopwood

    Місяць tagasi

    You will NEVER get what most customers get because YOU are on video. Intel will NEVER allow RMA videos to show them as simply fixing things. Too many customers would demand a refund instead of wearing "THEIR MISTAKE" (Trusting Intel) and going elsewhere. SUCK SHIT INTEL! Doing NOTHING FOR YOUR CUSTOMERS EXPOSED YET AGAIN!!!

  • Mr Kirk

    Mr Kirk

    Місяць tagasi

    Keep pressing your "0" key really fast, he's clearly enjoying something.
    "yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah,"

  • SomeFrenchGuy78

    SomeFrenchGuy78

    Місяць tagasi

    Funny subtitles, I discovered storage could have a "PARODY MODE"...

  • BASIL!!!!! The Pumpin' Seagull

    BASIL!!!!! The Pumpin' Seagull

    Місяць tagasi

    Sounds like the drives are overheating.

  • Data Storx

    Data Storx

    Місяць tagasi

    >puts intel product in AMD product
    >doesn't work
    >howcouldthishappen.exe

  • Necrochrist

    Necrochrist

    Місяць tagasi

    This is a very good troubleshooting lesson that can be used in so many different applications.

  • Chaotec Gaming

    Chaotec Gaming

    Місяць tagasi

    When is Linus cat tips channel starting?? I would like to overclock And upgrade a cat

  • Dimitris Tsipis

    Dimitris Tsipis

    Місяць tagasi

    People getting non working products "oh shit how do i make it work?"
    LTT getting non working products... "Oh nice, finally... Get really for ranting video guys"